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Vortex Servers Hosting PROBLEM

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Hello, Last Wednesday me and my friend decided to buy a host in Vortex Servers [San Andreas Multiplayer with 100 slots and Custom Hostname Addons] so the cost is 16$, after we bought that we didn't receive the host yet and it is still PENDING.


I've decided to open a support ticket but no one is replying then i tried to contact them in FB but this is what they said.
I didn't receive any refund yet on the card but when i tried to message them again they blocked me in messenger

Then Yesterday we tried to buy again a server but it's happened again the i message them again using my mom's FB then they said the ordered is flagged as fraud again.

Then i requested a refund.

But i didn't receive any refund today..

My friend decided to buy a host TODAY with his own CARD but it's happened again


WHAT'S HAPPENING on VORTEX SERVERS?

Sorry for BAD ENGLISH

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